🎉New Feature: Introducing Perks — VIP Exclusive Benefits for Your Customers🎉

Dear merchants,

✍🏼 Hi Derek here, one of the team members at Loloyal. I’m excited to share a powerful reminder about something simple—but game-changing.

Unlike fixed reward mechanisms such as points redemption or discount coupons, Perks offer more flexibility and focus on strengthening emotional connections with your customers through unique brand experiences.

• Unlimited forms: A Perk can be anything that enhances the brand experience, such as exclusive events, limited-edition products, or early access to collections.

• Handled by merchants: Perks are not managed by Loloyal’s system. You will need to distribute or validate them independently (e.g., via email notifications, customer service follow-up, or offline confirmation).

• Invitations to offline meetups or member-only parties

• Early access to new collections or flash sales

• Limited-edition merchandise or exclusive products

• Priority customer support or VIP service

• Birthday or anniversary gifts

• Exclusive product samples

With Perks, you have the flexibility to design customer experiences beyond points and discounts, building stronger loyalty through brand-driven engagement.

We’ve also launched Custom Language Codes 🌍

Now, you can assign unique language codes to each custom language in your store. The system will automatically detect a buyer’s store language and display the corresponding localized content for a seamless shopping experience.

If a language code is set to th, the system will detect th as the store language and automatically display content in Thai.

Thank you all for your continued support and trust in Loloyal!

This feature wouldn’t have been possible without your feedback and real-world use cases. A special thank you to all the merchants who took the time to share your needs and insights with us—your voices directly shaped this release.

At Loloyal, we believe in building powerful products through consistent, focused iteration. We’ll keep listening, improving, and creating tools that help you grow smarter and retain better.

More updates are on the way—stay tuned!

— Derek

Product Manager, Loloyal