🎉 Unlock the Loloyal Smart Tag and sync VIP tier tags with Shopify - New features just launched! 🎉

✍🏼Hi Derek here, one of the members of the team of Loloyal, and I am privileged to share with you the moment of functional updates about Loloyal.

We’re excited to roll out our latest update: Smart Tag Sync for VIP Tiers, which allows VIP tier tags to be automatically synced to your Shopify customer profiles. This unlocks more intelligent customer segmentation, supports layered pricing strategies via third-party apps, and enhances your ability to deliver personalized campaigns with ease.

Shopify tags is a powerful tool that enables you to efficiently organize and manage customers and orders within your Shopify admin. By tagging customers as they progress through different VIP tiers, you can easily identify and segment your most valuable customers for targeted marketing and improved service.

Automatically syncing VIP tier tags from Loloyal to your Shopify customer profiles unlocks valuable capabilities across your business:

Use VIP tier tags (e.g., VIP-Bronze, VIP-Silver, VIP-Gold) to build dynamic customer groups and run more targeted, personalized campaigns.

Tags stored in Shopify can be recognized by other tools in your stack—such as Klaviyo, Gorgias, or Recharge—for integrated workflows and consistent VIP experiences.

Give your support team instant visibility into a customer’s loyalty status via their tag, enabling faster, more personalized service.

Trigger actions based on tag changes—such as sending a welcome email when a customer reaches VIP-Gold, or applying exclusive benefits automatically.

Filter Shopify reports by VIP tags to better understand purchase behavior and revenue contribution across loyalty levels.

When the VIP program and VIP tier tag sync feature are enabled, Loloyal will automatically sync the corresponding tier tag (e.g., VIP_Bronze, VIP_Silver, VIP_Gold) to the customer profile in your Shopify admin whenever a customer’s VIP tier changes.

● Whether a customer moves up or down a tier, their tag will be updated in real time to always reflect their current VIP status—completely automated with no manual action required.

● If you wish to customize the tag names for each VIP tier, you’ll need to first disable the VIP tier tag sync feature.

● For stores with a large customer base, please note that due to Shopify API rate limits, the initial sync may take approximately 1 day per 100,000 customers.

● To ensure each customer always reflects their most up-to-date VIP tier, Loloyal will first remove any previously synced tier tags from the customer during tier changes or full sync, and then apply the tags for the current tier.

To enable the VIP Tier Tag Sync feature in Loloyal, follow these steps:

Once enabled, Loloyal will automatically sync the correct VIP tier tag to the customer’s profile in Shopify whenever their tier changes—streamlining customer segmentation and management.

Thank you all for your continued support and trust in Loloyal!

This feature wouldn’t have been possible without your feedback and real-world use cases. A special thank you to all the merchants who took the time to share your needs and insights with us—your voices directly shaped this release.

At Loloyal, we believe in building powerful products through consistent, focused iteration. We’ll keep listening, improving, and creating tools that help you grow smarter and retain better.

More updates are on the way—stay tuned!

— Derek

Product Manager, Loloyal