Feedback

Need the ability to schedule notifications such as "you've earned 350 pts, spend $100 to unlock your first reward"... or scheduled "you have XX reward available, shop now to save". Sending immediately after a reward is unlocked (often via a purchase) is really ineffective. A lot of other great features in the app though.

As there is "Follow on Instagram" as way to redeem points, would be great to also add Facebook.

Users can share referral with other but the page has no connection to our brand. I need to customize this page ASAP!

Please integrate Trustpilot and Google Business Profile so that customers can gain points by letting positive feedback

Please create customizable ways to earn points, allowing for a personalized experience in each store.

Earn points by sharing to Instagram with a tagged post or story, or by using a custom hashtag

会员等级设置的优惠券并没有邮件提醒，用户没有感知，也无法快速通知用户怎么查看自己的优惠券

Allow the customer to choose any product for a free product. What I mean is that, I rather them choose what they want for free instead of me choosing or, at least, if I can place multiple items for them to choose to be their free gift

Could I request a dynamic redemption feature whereby customers can choose to convert as many points as they'd like as per the redemption rules. Eg. Rule 1000 points = $5 discount Customer has 3500 points, they can choose to convert 2000 points for a $10 discount or 3500 points for a $17.50 discount.

We have noticed a gap in our current setup regarding rewarding customers who reach VIP tiers within our loyalty program. At present, our store does not offer discounts as incentives; instead, we provide special products or hampers upon achieving certain milestones. To streamline this process and enhance user experience, we propose the following feature: Functionality Requested: When a customer reaches a VIP tier, they should be presented with the option to claim a special product, which is not listed in our store inventory. This product, often referred to as a "ghost product," will not display its value. Instead, it will only show an image and title to maintain exclusivity and surprise for the customer. Furthermore, upon reaching a certain VIP tier, customers should have the ability to directly add this special product to their cart and proceed with checkout. This feature should be seamlessly integrated into the VIP tier section of our loyalty program, ensuring a smooth and intuitive user experience. Example Scenario: For instance, when a customer reaches 350 points, they should be eligible to claim the special product associated with that tier. They can then add this product to their cart directly from the VIP tier section without having to navigate through the store. Requested Implementation: Add Special Product Option: Within the VIP tier section, include an option for customers to claim their special product reward. Seamless Integration: Ensure that customers can add the special product to their cart directly from the VIP tier interface without any complications. Ghost Product Display: Display the special product with only its image and title, concealing its value to maintain the element of surprise. This functionality will greatly enhance our loyalty program, incentivizing customers to strive for higher tiers while providing them with exclusive rewards unique to our brand. We understand the importance of timely implementation and would appreciate it if you could prioritize this request. If there are any further details or specifications needed, please do not hesitate to reach out. Thank you for considering our request. We look forward to the successful implementation of this feature and the continued enhancement of our loyalty program.