Sending emails to your members is a great way to encourage program engagement by reminding your customers of the value they’ve earned as part of your program. For a complete list of variables available to use when setting the Subject, Title or Description of these emails check out our article on using variables to insert relevant information into customer emails.

Overview

The following emails are automatically sent through Loloyal:

Points earned

Reward redeemed

Birthday reward

Points / Reward expiry

Referral shared through Loloyal

Friend received referral

Referral completed

VIP tier achieved

For each email we will look at when each email is sent and what each email looks like. All emails can be enabled in the Notifications section of your Smile Admin.