Loloyal Loyalty
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Overview about Email Notification
The Email Notification function includes sending email notifications to customers about their points, rewards, and birthday rewards to increase engagement. 🚀
- We can customize email notifications to add a personal touch, making the message more meaningful for customers. 🚀
- Email campaigns also influence repeat purchase rate by increasing engagement and help to re-engage inactive customers by incentivizing them with rewards. 🚀
- With these features, we believe that you can expect a significant improvement in your business performance.
How to open Email Notification Function
- Click to open, and upgrade to Starter Plan to automatically turn on the Email function
- Currently, only the three types of email reminders in the picture are supported and will be updated in the future.They are earning points, redeeming coupons, birthday rewards
Points Earn
This email is sent when a member is rewarded for an earning action.
- The points earned by the buyer are based on their points-earning activities, excluding Referral points.
- When the sending condition is triggered, the user must input an email address. Buyers in Exclude status will not send email.
Reward redeemed
This email is sent when a member redeems points for a reward.
- The buyer has redeemed any coupons in any form of redemption.
- When the sending condition is triggered, the user must input an email address. Buyers in Exclude status will not send email.
Birthday reward
This email is sent when a member is rewarded for their birthday.
- Send a birthday reminder to the buyer for claiming their reward.
- When the sending condition is triggered, the user must input an email address. Buyers in Exclude status will not send email.
Do you want to learn how to understand variables in emails?
Understanding how to use variables in emails can help you create more effective email campaigns and improve your overall email marketing strategy.
In email marketing, variables are placeholders that are replaced with specific values when the email is sent. These values can be personalized to each individual recipient, making the email more relevant and engaging.
points_amount: Number of points earned
trigger_name: Name of the earning method of earned points
reward_name: Name of the coupon to be redeemed
REWARD CODE: Redeemed coupon code
reward_tos: Limitations on the use of coupons.
Next functions are coming soon
- Customize email text content
- Customize email styles
- Email content in multiple languages
"Get ready for an exciting update! Coming this September, we'll be introducing some this amazing new features that are sure to enhance Merchant's experience."
How to design the Email Main style
- Change button color, change button text color
- Customize your Email store Logo image to match your brand.
How to change Sender name and Reply-to Email
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B-End
Update Free Product page editing page
- The product search pop-up window has added a product variant selection function.
Update Free Shipping page
- Added the function of limiting the minimum amount of coupons
Update Analytics page
1. Add data display of optional time interval:
- a. Total sales generated: The total number of points generated in all time ranges after installing Loloyal.
- b. Points Earned: The total number of points earned in all time ranges after installing Loloyal Total points.
- c. Loyalty Members: The total number of users in this store who are in the status of members.
- d. Widget Opens: The total number of opening times of widgets in this store.
- e. Incentivized Revenue: The total order amount of the store that has used coupons generated by Loloyal loyalty.
2. Update the name of the data table
✨C-End
- 1. Modify the size of the panel
- 2. Update Free Product coupon details page and the coupon history page add a description copy of the minimum activation amount of the coupon
- 3. Added product variation description text on the Update Free Product discount coupon details page and coupon history page.
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🆕New features
B-End
1. Home page
- Added VIP level change records in the Recent Activity module on the homepage.
2. Icon customization feature
- Added icon customization feature on the editing pages for amount discount coupons, percentage discount coupons, postage reduction coupons, specific product coupons, points setting page, invitation plan setting page, and level detail setting page.
3. Added VIP customer point reward rule
- VIP customer point reward rule setting function
4.VIP Function Updated
- Added customer VIP level change record table on the Customer Record Overview page.
- Added a new page for recording customer VIP level changes.
- Added VIP level view search function on the Customer Information page.
- Added functional description copy on the marketing event page.
5.Klaviyo app integration
- Support app connection and customer information synchronization.
C-end
- Coupon icons now support custom icons display.
- VIP tiers display point redemption rules.
- Adapted the activity points flow page to multiple languages, concatenated VIP to flow records, and added time-limited activity identification.
- C-end product points label, synced VIP customer point reward rules display.
✨Bugs fixes
- Unified file name when uploading images on the theme editing page.
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🆕 New features
B-End
Growth Tools page
- Add VIP Program page
VIP Program page
- The on/off button of the VIP function: When the function is turned on, the VIP level of the store customers will be recalculated and rewards will be issued.
- VIP list information display module: support adding, editing, and deleting VIP level functions.
- VIP function configuration module: support setting date, contact method, customer VIP life cycle.
VIP Tier page
- Edit VIP level name function: support multiple languages.
- VIP level icon selection function: support uploading custom icons.
- Edit VIP level reaching condition function.
- Add, edit, delete VIP level reward functions: ①Amount discount coupon ②Percentage off coupon ③Free Shipping coupon ④Free Product coupon
VIP level reward coupon editing page
- Amount discount page
- Percentage off page
- Free Shipping page
- Free Product page
Widget Icon page
- Replace the original 5 Launcher icons, and add 5 icons, providing a total of 10 icons for merchants to choose from.
- Change the page UI.
Widget Theme page
- Change page layout.
- Added VIP Tier module display status control switch.
Multilingual edit page
- Added translation content editing function for VIP content (VIP column).
Customers page
- Add customer VIP level information column (VIP tier)
Customers Information page
- Added customer VIP level change record form.
- Change page layout.
Guide page
- Replace the original 5 Launcher icons, and add 5 icons, providing a total of 10 icons for merchants to choose from.
Setting page
- Add Program participants page entry.
Points program page
- Added icon for Points expiry module.
Billing page
- Added store success case display module.
- Change page layout.
C-End
- New VIP level.
- Added VIP level change history.
- The birthday style is updated to display the current birthday.
✨Bug fixes:
- The billing page (Billing page) Free package description copy is missing.
- Billing page styles overlap.
- 1.0 theme label editing page (Label) failed to save modified data.
✨Optimization:
- Change the page layout scheme and promote the Shopify specification followed by the system.
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🆕New features
B-End
1. Update the reward form of the referral program.
- Increase the reward items that referral program inviters and invitees can get :
①Shipping fee reduction coupon.
②Product discount coupons.
- It is supported not to issue inviter rewards.
2. Update the referral program reward editing page.
- Point rewards, support setting the number of point rewards for inviters.
- Amount discount coupons, which support setting the amount of discount coupon information for inviters and invitees.
- Percentage discount coupons, which support setting percentage discount coupon information for inviters and invitees.
- Coupons for postage reduction and exemption, which support the setting of postage reduction and exemption coupon information for inviters and invitees.
- Specific commodity coupons, which support the setting of product discount coupon information for inviters and invitees.
3. Theme style
- Colour value input box, which supports input colour values to change the colour.
4.Upgrade the landing page design of the recommendation program.
C-End:
1. The recommendation program information display module adds points rewards, postage discount coupons, and product discount coupon information.
2. Update the display information on the customer coupon history page:
- Minimum threshold amount information for coupons.
- Information on the maximum discount amount for postage discount coupons.
- Applicable product scope information of product coupons.
- Coupon use validity period information.
✨Bugs fixes
B-End
1.Fix the wrong time selection time in the calendar on the B-side data analysis page.
2.Fix the problem that the position of the page content is shifted caused by the animation effect of the guide page on the B-End.
3.B-side recommendation program setting page:
- Fix the wrong display status of the save popup.
- Fix the problem that after clicking to save the edited information, the content of the input box will be cleared.
4. Fix the mobile terminal adaptation problem of the B-End Billing page.
5. Fix the problem that the importing state is always in progress when exporting an empty file on the B-End customer information page.
6. Fix the wrong amount in the historical record of B-Endcustomer coupons.
C-End
- Fix the error reporting and function unresponsive problems caused by quickly clicking the Launcher on the C-End.
✨Optimization
- Replace the input box and check box components of the recommended program setting page, improve the stability and scalability of the page function, and simplify the page code amount, reducing the code amount by 55%.
- Replace the import progress component of the customer information page, and promote the Shopify App design specification followed by the system.
- Optimize all coupon editing page layout schemes, and promote the CLS specification that the system follows.
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🆕New features
B-end
1. Widget Icon page.
- Added the editing function of C-end Launcher size scaling.
2. Wiget Theme page.
- Added the UI display and hidden editing functions of the C-side function module.
- Added the radian selection function of the overall frame of the C-end Pannel, including Rounded, Square, and Circle.
3. Customers page
3.1 Added view search function.
- Provide customer registration time, points, order quantity, customer status, and total points to combine four filter conditions.
- Add search view (up to 10 items).
- Delete the saved view.
3.2 Added the function of deducting customer points in batches.
- Modify the copywriting of the customer points bullet box in batches.
4. Settings page.
- Add Billing entry.
- Added Reward For Past Actions entry.
5. Reward For Past Actions page.
- Merchants can reward old customers with registration points within a specified time range.
- Merchants can reward old customers within a specified time frame with order points.
C-End
🆕 Synchronize B-endmodification.
- Added the function of editing Launcher size and scaling.
- Added the UI display and hidden editing functions of the C-end function module.
- Added the radian selection function of the overall frame of the C-end Pannel, including Rounded, Square, and Circle.
✨Optimization
1. The B-side code cleans up useless dependent packages.
- improves the speed of users loading the first screen and reduces the time of white screen.
- The js code is reduced from 4mb to 2.6mb, and the css code is reduced from 607kb to 355kb.
- The js code is reduced by 35%, and the css code is reduced by 41.51%.
2. B-end code unified front-end storage solution.
- The local storage data is isolated and processed, which solves the problem of stringing data after opening multiple stores at the same time.
✨Repair
1. Customers page.
- The interactive error problem of multi-select and all-select functions for customers.
- After modifying the customer points in batches, the customer point display error problem.
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Points & Rewards Expiration Function Update
🆕New features:
🆕Points Expiration
Points expiry is a feature that resets a customer’s points balance to zero after a certain period of inactivity. Customer points will expire each day on a rolling basis if they have not earned or spent points in the period you've selected.
🆕Rewards Expiration
Adding an expiration date to your rewards is a powerful way to boost reward redemption. When customers know their rewards will expire, they’ll be more motivated to use them towards a purchase to avoid losing them.
When they use their rewards towards a purchase they’ll get to experience the tangible value of your rewards program, giving them every reason to continue engaging with your program in the future.
🆕Optimize all reward method add pages
- Amount Discount Page: Added Maximum and Minimum Points Limit for Coupon Redemption
- Percentage Off Page: Optimization:
- Free Shipping Page: Optimization:
- Free Product Page: Optimization and added product search Pop-up box
- Showing the Expiration Date in pannel, when the point expiration function is turned on.
✨Optimization:
- System drop-down menu component: Add the function of closing when the mouse loses focus to improve user experience
- System radio button component: reduce performance problems caused by repeated data transmission
✨Repair:
- The billing page on the B side adds the processing of query upgrade and downgrade status failures and solves the problem that the user page cannot be loaded after the query fails
- Fix the problem of incomplete display of "product series" information on the C-end coupon details page
- Fix the problem that the progress bar of the C-end coupon details page does not display in the Firefox browser
- Replace the original jumping scheme of the B-end system, and fix the white screen problem that may be caused by the update of the Shopify background domain name
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New features:
B-end:
1. Added program activity details page
- Points record table display.
- Forwarding record table display.
2. Added points change record details page
- You can view all points records of the store.
3. Added referrals activity page
- You can view all forwarding records of the store.
4. Customers page optimization
- New ways to export and download user information. (local download and download through the owner's mailbox).
- Store user information display.
- Users can be searched based on username and email address.
- Change user points in batches.
5. Rework the user details page
- User points can be adjusted.
- The user's birthday can be change.
- New share link click copy function.
- The total number of recommendations for new users.
- Add a reminder pop-up box to remove members.
6. Widget icon page under brand style
- The button preview icon on the mobile terminal is reduced.
7. Home
- Newly added Program Activity entry for the integral module.
- Performance optimization, improve the loading speed.
- The close button of the popup box does not pop up Intercom.
8. Function modification and addition
- All customer point history records are changed, and point change copywriting is standardized.
- Register to get points, tourists cannot.
- Click the user name in the form to jump to the user details page, and then click the back button to locate the current user location.
C-end:
- The display button is reduced overall on the mobile terminal.
- Add a scroll bar to the widget.
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Repair:
- The scroll bar on the mobile terminal of the guide page causes the page to be unable to move.
- The mobile scroll bar on the guide page cannot adjust the number of points and coupons.
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New features:
1. Home page:
i. Add credit history display.
ii. Data display of total amount, points, number of members, and opening times of widgets.
iii. Forecast of upcoming content in advance.
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Optimization:
B-end:
1. Home page redo.
2. Navigation bar and sidebar, icon replacement, style modification.
3. The overall color of the page is unified with the theme color, and the font of the title is unified.
4. Program page icon replacement, edit/delete button style modification.
5. Unlock the pop-up window and change the background image of the banner at the bottom of the page.
6. On the Analytics page of the More Actions drop-down menu, the icon color is changed to the theme color.
7. The GrowthTools menu of the More Actions drop-down menu has been moved to Brand Style.
8. The Recommended module of the More Actions drop-down menu is moved to the home page.
9. Modify the font size on the loading page.
C-end:
1. The horizontal bar at the bottom of the page can be hidden if required.
2. Click on the page logo to jump to the official website.
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Repair:
1. On the customer's page, the data display on the right side of the user's personal information is too long.
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🆕New features
POS function
- Added POS integration to support Shopify POS with loyalty programs.
Newly added the settings module
(Points reward amount setting, points refund setting, points acquisition channel setting).
- Support the custom setting of order amount calculation points (subtotal, coupons, shipping, taxes).
- Support refunds, partly refunds, refund points for cancelled orders.
- Support setting up online and offline point reward channels.
Others
- Add customer order information query.
- Add a letter from the engineer to the Feedback page.
- Percentage coupons support setting decimals.
- Points support negative numbers.
- C-end coupons support showing the used status.
- When only offline channels are allowed to obtain point rewards, sharing on the C-end will not reward points.
✨Optimization
B-end customer details page
- Adjust the table UI for points, point redemption, and forwarding activity history, and add no data display effect.
C-end activities page
- Add toggle button: Point campaign and coupon campaign.
- Change the animation effect of the copy button.
✨Bug fixed
Birthdays function
- Fix the problem that points may not be collected on birthdays.
Guide page
- Fix the problem that the Launcher icon does not display for new user registration.
- Fix the problem that the currency symbol is displayed incorrectly on the points rule setting page.
Pop-up box
- Fix the problem that the pop-up box of the product does not display the selected product name.